Pattern Labs: Privacy Policy

This policy explains how we collect, use, disclose, and keep personal and other customer data.    

1. Information We Collect

We collect personal information, such as name, email address, and phone number, that prospective candidates and customers voluntarily provide us through our website's contact forms, application processes, and other commercial correspondence. Customers using our SAAS subscription will also provide us with data through API calls.

2. How We Use Information

No customer data is handled or processed when products or services are provided, except through our SAAS subscription. Within such agreements, no personal data is collected except the email addresses of users who opt-in for such identification methods. Such subscriptions are made through agreements that include further details on the data collected and how it is processed for the provision of those services. 

We use collected information to respond to inquiries and to consider potential employment opportunities and business engagement. We do not use personal information for marketing purposes. 

3. Sharing of Information

We do not share personal information provided with any contractors, or employees of third parties, except as required by law. We only allow access to personal information to those employees who need to know that information in order to process it, and who are subject to strict contractual confidentiality obligations. Third-party storage or processing is limited to what is necessary for the purpose(s) the data was provided for.

4. Security

We take reasonable measures to protect personal information from unauthorized access, use, or disclosure. We annually contact privacy risk assessments and take measures to reduce identified risks. 

5. Applicants and Customers Rights

Access

Applicants and customers have the right to request access to the personal data we hold about them and to obtain a copy of that data.

Rectification

Applicants and customers have the right to request that we correct any inaccurate or incomplete personal data we hold about them.

Erasure

Applicants and customers have the right to request that we delete their personal data, subject to certain legal exceptions.

Restriction of Processing

Applicants and customers have the right to request that we restrict the processing of their personal data in certain circumstances.

6. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website.

7. Contact Us

For any questions about this Privacy Policy, or to exercise any of the rights contact us at privacy@patternlabs.co